Политика доставки

Terms of Return and Delivery

1. Shipping Time: Delivery is expected within 5 business days.

2. Return Policy: Transaction cancellation will not be granted after opening the product. However, a credit or exchange is possible up to 14 business days from the moment of receiving the shipment. The customer is responsible for returning the package in full and undamaged to Velvet Beauty Box's business location.

3. Delivery Delays: Velvet Beauty Box will not be held responsible for any delays in the delivery of products due to reasons beyond its control, including but not limited to, breakdowns, delays, strikes, natural disasters, computer system malfunctions, or issues with email services.